The complete ISP platform

Run Your Entire ISP
From One Orbit. Fiber Monitoring. WhatsApp Chatbot. Billing & CRM. Field Tracking. IVR & Call Center.

Fiber & OLT monitoring, WhatsApp automation, billing, CRM, complaints, field teams and carrier-grade telephony — one live platform running your whole operation, 24×7.

Chatbot Auto-replying
W2
Way2Orbit Broadband
online · bot active
Complaint
+Integrated Modules
+Businesses
%Uptime SLA
M+Calls & Messages
WhatsApp Business Automation

A Chatbot That Answers Before
Your Agents Even See It

Official WhatsApp Business API with an intelligent chatbot: plan info, complaint registration, payment reminders and outage alerts — handled automatically, escalated to a live agent only when needed.

  • Auto-reply chatbot with per-industry flows — complaints registered from chat
  • Shared team inbox with templates, media and voice-call support
  • Invoice, renewal and network-outage alerts sent automatically
  • Bulk campaigns with delivery tracking and opt-out management
See the Bot in Action
Support team resolving customer queries over WhatsApp Support · WhatsApp inbox
Fiber & OLT Monitoring

Watch Your Whole Fiber Plant
Live on One Screen

Multi-brand OLT management with live ONU status, optical power, fiber-cut detection and automatic port-down alerts over WhatsApp and email — before your customers start calling.

  • Live PON/ONU dashboard — online, LOS, power-off at a glance
  • Fiber-cut detection with LOS clustering per port
  • Automatic WhatsApp + email alerts on port-down events
  • ONT faceplates, optical history, config backups and VLANs
Fiber OLT with SFP modules under management OLT · SFP · live
network · live topology
FIBER CUT · PON 2 3 ONTs lost signal together — LOS cluster detected on BARI-OLT.
Field Workforce Tracking

Every Technician on the Map.
Every Job Accounted For.

GPS attendance with selfie proof, geo-fenced punch-in, live route tracking and complaint dispatch — full visibility of your field force from the same dashboard that runs your network.

  • Live staff map with route history for every workday
  • Photo punch-in with mock-location and root detection
  • Complaint assignment to the nearest field engineer
  • Attendance, leave and payroll computed automatically
Field technician on a job, tracked live Field · GPS tracked
staff map · live ● 14 on duty
Amarjeet · Technician
Punched in · inside geo-fence
IVR & Call Center

Carrier-Grade Telephony,
Battle-Tested Since 2014

The Asterisk-based engine that started it all: multi-level IVR, intelligent routing, live wallboard, recording and CRM screen-pop — processing millions of calls for ISPs, call centers and government helplines.

  • Multi-level IVR with CRM lookups and complaint auto-registration
  • Live wallboard — queues, agents and SLAs in real time
  • Call recording, CDR search and agent scorecards
  • Supervisor barge & whisper for on-call coaching
Call center headset — agents on the Way2Orbit wallboard Call center · live
call wallboard · live
Calls today1,284
Active now24 live
In queue6
One platform · nine modules

Everything an ISP Runs On,
Already Connected

No integrations to glue together — every module shares the same customers, the same dashboard and the same login.

Fiber & OLT Monitoring

Multi-brand OLT management, ONU status, optical power and fiber-cut alerts.

WhatsApp Automation

Official API, chatbot auto-replies, team inbox, campaigns and alerts.

IVR & Call Center

Multi-level IVR, ACD queues, recording, wallboard and agent analytics.

CRM & Subscribers

Customer 360°, plans, renewals and full interaction history.

Billing & Invoicing

Auto invoice generation, payment collection, GST reports and ledgers.

Complaints & Tickets

IVR/WhatsApp self-log, SLA tracking, escalations and field dispatch.

Field Team Tracking

GPS attendance, geo-fence, live map and route history for field staff.

Reports & Analytics

CDR, revenue, complaints, attendance — filterable and exportable.

Inventory & Leads

Stock, assets, vendor purchases, quotations and sales pipeline.

+ HR & payroll, expenses, vendor management and more inside
Get started

See Your Whole Operation
on One Screen

Book a live walkthrough — we'll demo the modules that matter to your business, on real data.

Talk to Our Engineers View Solutions